For whatever reason, Office 365/Microsoft 365 insists on categorizing email from a couple specific people as junk, and my attempts to teach Office that they are not junk have borne no fruit. filters) also help me override inappropriate junk classification of legitimate emails. For example, automated reports are sent to a specific folder so I can read them later at my own leisure - and, most important, keep them out of my inbox. I’m inundated with emails, so I use mail rules to maintain some semblance of order, coupled with a zero-inbox strategy.
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